FreeLesson 1 of 2 · The Problem, and Where the Tool Lives · 2:39Continue with lesson 2 →
This short User Switching tutorial shows you the fastest way to see your site through someone else's eyes. Instead of logging out, hunting for a test password, and logging back in, you switch straight into any account and return to yourself when you're done. It's the tool that ends the guessing when a user reports something you can't reproduce.
What you'll learn
When a customer or team member says a menu, button, or page is missing, the real problem is that you can't see what they see. The free User Switching plugin closes that gap, so role and permission testing stops being guesswork. After this course you'll be able to confirm exactly what each membership level, editor, or customer account can access, diagnose "it works for me" reports in seconds, and do it all safely without ever touching anyone's password. It's a small habit that saves hours of back-and-forth support.
Inside the course
- The Problem, and Where the Tool Lives
- The Workflows That Justify It
Who this course is for
This is for site owners, membership and WooCommerce sellers, and anyone who manages more than one user role and needs to test what those users experience. It's beginner-friendly and takes only a few minutes. If you'd rather read first, our free written tutorials cover the same ground.
Frequently asked questions
Is the User Switching plugin free?
Is it safe to switch into a user's account?
What can I use User Switching for?
Every one of the 2 lessons is free to watch — you just need a free WP Tutoring account. No card, no trial clock.
- All 2 lessons in this course
- Follow along on a clean WordPress install
- Keep your free account forever